FAQ — Arya Leather

Ordering

How can I place an order?

You can place your order directly through our website. Select your preferred jacket, choose your size, and complete the checkout process.

Do I need an account to place an order?

No. You can complete your purchase as a guest without creating an account.

Can I change or cancel my order?

If you need to change or cancel your order, contact us as soon as possible. We process orders quickly, so changes may not be possible after dispatch.

Products

Are Arya Leather jackets made from genuine leather?

Yes. Our jackets are designed using genuine leather materials with attention to quality, comfort, and durability.

How do I choose the correct size?

Please check our Size Guide before ordering. If you need help, contact our support team with your height, weight, and preferred fit.

Are leather jackets suitable for all seasons?

Leather jackets are versatile and can be worn across different seasons. Layering options make them suitable for cooler weather and everyday styling.

How should I care for my leather jacket?

Avoid excessive moisture, store your jacket in a cool dry place, and use suitable leather care products when required.

Shipping

Do you offer worldwide shipping?

Yes. Arya Leather offers worldwide shipping.

Which shipping carriers do you use?

Orders are shipped through trusted international carriers including DHL, FedEx, and UPS depending on destination availability.

How long does delivery take?

International delivery usually takes approximately 7–14 business days after dispatch.

Will I receive tracking information?

Yes. Once your order is shipped, tracking details will be provided.

Returns & Exchanges

Do you accept returns?

Yes. We offer a 30-day return policy.

Is return shipping free?

Yes. Return shipping is covered according to our return policy terms.

How will I receive my refund?

Approved refunds are issued through the original payment method.

Can I exchange my jacket for another size?

Yes, exchanges are available according to product availability and return policy conditions.

Payments

Are online payments secure?

Yes. Payments are processed through secure payment systems designed to protect customer information.

Is my personal information safe?

Yes. We respect your privacy and handle customer information securely according to our Privacy Policy.

Contact

For additional questions:

Email:
support@aryaleather.com

Customer Support:
help@aryaleather.com